Get free home delivery on orders above 5 OMR | احصل على توصيل مجاني للمنزل على الطلبات التي تزيد عن 5 ريال عماني

Terms & Conditions

Terms & Conditions

MANDATORY DECLARATION
• You hereby declare that you have provided all necessary valid Details for the shipment of the product to the destination specified by you in the Order.

• You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

Please note that Fustaq.com is responsible only for delivery to the address you quote or provide. We don’t take responsibility if the recipient has moved or lives somewhere else & actual receiver refuses to receive the product.

During order processing, you are required to provide us with correct details and correct postcode and the details of the receiver.


The delivery will be within a maximum of 48hrs after the order receipt and or payment made.


SERVICES
Payment
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

1. Lack of authorization for any transaction/s,

2. Exceeding the preset limit mutually agreed by you and between your “Bank/s”,

3. Any payment issues arising out of the transaction,

4. Decline of transaction for any other reason/s.

All payments made against the purchases/services on Fustaq.com by you shall be compulsorily in OMR. Fustaq.com does not accept any other form of currency with respect to the purchases.

Risk of loss
All items purchased from Fustaq.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items not pass to you upon our delivery to the carrier.

Cancellation of order
Fustaq.com reserves the right to cancel any order without any explanation for doing so; under a situation where Fustaq.com is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Fustaq.com policy or for any other reason.

In case or cancellation or change in order, inform us within 8 hours from the time of order placement.

For cancellation or change in order, kindly contact our customer care team in working hours.


Replacement Policy
Fustaq.com offers you REPLACEMENT WITHIN 8 – 10 WORKING DAYS FROM THE DATE OF DELIVERY of THE product/s ordered on Fustaq.com i.e if at the time of delivery, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s subject to the following terms and conditions:

1. Notify us of any defects in the product/s at the time of delivery of the product/s and the same product/s will be replaced in return of the defective product/s.

2. Replacement can be for the entire product/s subject to availability of the same with Fustaq.com

3. Replacement is offered for the product/s sold by Fustaq.com ONLY.

Following products shall not be eligible for return or replacement:

• Incidental damage due to malfunctioning/ Packing of product;

• Any consumable item which has been used/installed;

• Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered;

Disclaimer
ANY DECISION ON REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY Fustaq.com is at the sole discretion of Seller and decision of Seller shall be final and binding. Seller reserves the right to withdraw and/or alter from REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature.”

Our Contact
Please send any questions or comments (including all inquiries not related to copyright infringement) regarding this Site to info@Fustaq.com

For any assistance, please feel free to call or write us,

00968-79335433

info@fustaq.com